What we collect
Information We Collect
We collect personal data such as your name, email address, billing and shipping addresses, and payment information during the checkout process. Additionally, we automatically gather information including your IP address, device type, browser details, and usage patterns while you navigate our website.
How we use
How We Use Your Information
Your information is utilized for processing orders, offering customer support, improving our services, and ensuring compliance with legal obligations. We may also send marketing communications with your explicit consent. The legal bases for these activities include fulfilling contracts, legitimate interests, consent, and legal obligations.
Sharing
Information Sharing & Disclosure
We may share your information with categories of service providers necessary for our operations, to comply with legal requirements, or during business transfers.
Cookies
Cookies & Tracking Technologies
Cookies are used to enhance your shopping experience, including maintaining items in your cart and analyzing website traffic. Visitors can manage or disable cookies through their browser settings; however, disabling essential cookies may impact checkout and account functionality.
Retention
Data Retention
Personal data will be retained only as long as necessary to fulfill the purposes outlined in this policy.
Your rights
Your Rights
For visitors from the EEA, UK, and Switzerland, you have rights to access, rectification, erasure, restriction of processing, objection to processing, data portability, the ability to withdraw consent at any time, and the right to lodge a complaint with your local supervisory authority. Requests can be made by emailing support@luxipillows.shop. California residents have the rights to know, delete, correct, opt-out of the sale or sharing of their personal information, and limit the use of sensitive personal information. To exercise these rights, you may email support@luxipillows.shop with “Do Not Sell or Share My Personal Information.” All other users may also email support@luxipillows.shop to exercise applicable rights under their local laws.
Security
Security Measures
We implement appropriate administrative, technical, and physical safeguards to protect your personal information, ensuring it is stored and transmitted securely.
Children
Children’s Privacy
This website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. Parents or guardians who believe their child has provided personal information can contact support@luxipillows.shop to request deletion.
International
International Users
Your data may be processed in countries outside your own, and we ensure that appropriate safeguards are in place for any transfers of personal data from the EEA/UK.
Updates
Changes to This Policy
Any updates to this Privacy Policy will be posted on this page, and we encourage visitors to review it periodically.
