Cancellation Policy
Cancellation Policy
Free before dispatch, in writing, with no fee of any kind.
Cancelling before dispatch
Any order can be cancelled at no charge before it is dispatched. Handling runs 1–2 business days, so that is roughly your window. There is no cancellation fee, no processing fee and no restocking fee.
When the money comes back
Prepaid orders are refunded in full to the original payment source. UPI returns to the same account and reaches you within 5–7 working days, in line with Reserve Bank of India timelines for online refunds. A Cash on Delivery order cancelled before delivery normally has nothing paid, so there is nothing to return.
After dispatch
Once a tracking number exists we cannot recall the parcel. You can decline delivery at the door, or accept it and open a return within the 7 days window under our Refund & Returns Policy.
Wrong address, quantity or item? Tell us before dispatch and we will amend it where the PIN code allows.
Out of stock, a pricing error or a payment we cannot verify — we email the reason and refund 100%.
Nothing is deducted from a cancelled order at any point.