Methods
Accepted Payment Methods
Luxipillows accepts payments via Visa, MasterCard, Stripe, and PayPal.
Currency
Currency
All transactions are processed in USD, and any currency conversion is managed by your bank or payment processor.
Security
Payment Security
We ensure that transaction security is maintained through encryption during data transmission, tokenization for added safety, and compliance with PCI DSS standards to protect your payment information.
Billing
Billing
Customers are charged at the moment of order placement. The descriptor on your statement will show as Luxipillows, and it is important that your billing address matches the payment method used.
Declines
Failed or Declined Payments
If a payment is declined, you will receive a notification prompting you to verify your payment information. Our support team is available to assist you and will respond within 1 business day.
Fraud
Fraud Prevention
To protect our customers, any suspicious or unauthorized transactions may be temporarily held for review or canceled, and you may be contacted for verification if needed.
Taxes
Taxes & Duties
Taxes are calculated at checkout, and for international orders, any applicable duties or import fees will be the responsibility of the customer.